Reschedule

How to Reschedule

1, Reschedule by yourself (Recommended): Log into your iLIKEBUS account at www.iLIKEBUS.com. Don’t have an account with us? Click here to sign up now!

2, Reschedule through our customer service representatives: Call 917-398-0398 or Email help@iLIKEBUS.com. Please provide your ticket ID number and your new schedule details when rescheduling with us.

Fees and Conditions

1, Tickets can only be rescheduled 24 hours prior to the original travel date/time. No rescheduling within 24 hours of departure.

2, Tickets can only be rescheduled to the same route in the same direction provided by the original bus carrier.

3, You may reschedule your trip by yourself through your iLIKEBUS account at least 24 hours prior to your scheduled departure time. The first time of rescheduling will be for free, after that there will be $1 fee charged for every time rescheduling through your iLIKEBUS account.Rescheduling service will not be available after the fourth time.

4, You may also reschedule your trip by calling our customer service representatives at 917-398-0398 and the first time of rescheduling will be for free. After that, there will be a $5 fee charged for every time rescheduling through our customer service agent. Also the ticket can’t be rescheduled after the fourth time.

Resend E-ticket

How to Resend E-ticket

1, Resend by yourself (Recommended): Log into your iLIKEBUS account at www.iLIKEBUS.com. Don’t have an account with us? Click here to sign up now!

2, Resend through our customer service representative: Call 917-398-0398 or Email help@iLIKEBUS.com. Please provide your ticket ID number, your email address and your full name for us to be able to resend your E-ticket.

Still haven’t received the E-ticket? Please check your spam folder as sometimes our E-ticket maybe blocked by the filter.

Baggage Allowance

For most bus carriers, each passenger may carry one check-in luggage and one carry-on bag. The check-in luggage should not weight over 50 pounds and must not exceed 62 inches when adding the total exterior dimensions (length+width+height). Extra charges(starts at $10 per piece) apply for oversize and additional luggage. iLIKEBUS.com assumes no responsibility for any claim for loss, theft, or damages of your personal belonging for the duration of travel.No bikes are allowed on the bus on Fridays, Saturdays, Sundays, and major holidays.

Special Assistance

For passengers with disabilities or special needs, including people who use wheelchairs, we require 48-hour advance notice through our customer service: 917-398-0398. This advance notice is in accordance with federal guidelines. It also allows us to ensure your request can be accommodated.

Refund Policy

All tickets are non-refundable once the transaction is completed. Duplicate transactions are also not refundable because duplicate transactions block other customers from purchasing tickets. There will be no refund for any unused or policy used services.