Privacy Policy

iLikeBus Inc. (“iLikeBus” or “We” or “us” or “our”) is committed to protecting the privacy and personal data that we receive from you.

This privacy policy (this “Private Policy”) is intended to inform you of our policies and practices regarding the collection, use, and disclosure of your personal information when you interact with iLikeBus, such as when you visit our Websites (defined below), when you purchase iLikeBus products and services online or through our customer call center, or when you call our sales or support associates. “Websites” mean all iLikeBus-managed ticket booking websites and mobile websites and all associated mobile applications. “Services” means the online or offline ticket booking services provided by iLikeBus, either through any of our Websites, our customer call center or any travel agent.

BY VISITING OR USING ANY OF OUR WEBSITES OR SERVICES IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU ACCEPT THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY, AND YOU EXPRESSLY CONSENT TO THE COLLECTION, USE AND PROCESSING OF YOUR PERSONAL INFORMATION BY ILIKEBUS, ITS AFFILIATES, PARTNERS, CONTRACTORS AND PERMITTED AGENTS IN ACCORDANCE WITH THIS PRIVACY POLICY.

1.Collection of Information

When you access to or use our Websites and/or Services, iLikebus collects and maintains certain personally identifiable information (such as name, mailing address, email address, phone number, etc.) you provide.

We collect your personal information because it helps us deliver the highest quality of service to customers. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.

There are a number of situations in which your personal information may help us provide you better services and products. For example:

When you are making a purchase on our Websites or through our customer call center, we collect information about you, including travelers’ name, contact information, payment information and travel preferences.

We may ask for your personal information when you’re discussing a service issue on the phone with an associate, participating in a survey, registering an account with us, or purchasing or using a product or service.

When you interact with iLikeBus, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your payment information; and information relating to a support or service issue.

We also collect information for market research purposes — such as your occupation and where you use the Services—to gain a better understanding of our customers and thus provide more valuable service.

We collect information regarding customer activities on our Websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our Websites, products, and services are of most interest to you.  

We may use personal information to provide products and Services that you have requested as well as for auditing, research, and analysis to improve our products.

This information may be shared with third parties or in special circumstances as described in this Privacy policy.

2.Cookies and Other Technologies

As is standard practice on many corporate web sites, our Websites use “cookies” and other technologies to help us understand which parts of our Websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our Websites, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us. 

If, however, you prefer not to enable cookies, you can configure your browser to not accept cookies from us or from third party companies. Please note that certain features of our Websites may not be available once cookies are disabled.

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. iLikeBus will not use the information collected to market directly to that person.

In some of our email messages we may use a “click-through URL” linked to content on our Websites. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

We use web beacons to tell us what parts of our Website customers have visited or to measure the effectiveness of searches customers perform on our site. Web beacons also enable us to send email messages in a format that customers can read. And they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer. We store all of the information in a secure database located in the United States.

3.Online iLikeBus Account

Our Websites allow you to create an iLikeBus account based on your personal information. This convenient service saves you time and allows for easier use of our Websites and Services. In order to create your iLikeBus account, you will need to create a personal profile by providing your name, phone number, email address, and in some cases your mailing address or a credit card number. The system saves the information in your personal profile and you can use when performing various activities relating to our Websites and the products and Services you purchase from iLikeBus.

4.When iLikeBus Discloses Your Information

iLikeBus takes your privacy very seriously. iLikeBus does not sell or rent your contact information to other marketers.

Subject to the terms of this Privacy Policy, we may disclose information to our officers, employees, contractors, affiliates, distributors, dealers, vendors and suppliers who process information on our behalf, participate with us in the provision or operation of our Websites or provide you with Services.

We may use your information in aggregate form, or in connection with our partners, publishers, advertisers or connected sites. 

iLikeBus may choose to buy or sell assets or companies, or merge with or into other companies. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if iLikeBus (or its assets) are acquired, or if iLikeBus goes out of business, enter bankruptcy, or go through some other change of control, the personal information about you would be one of the assets transferred to or acquired by a third party.

There are also times when it may be advantageous for iLikeBus to make certain personal information about you available to companies that iLikeBus has a strategic relationship with or that perform work for iLikeBus to provide products and services to you on our behalf. These companies may help us process information, design products and/or services, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. In such situation, these companies are prohibited from using your personal information for any unauthorized purposes and are also obligated to protect your information in accordance with iLikeBus’s policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be difficult for you to purchase and/or use products or services, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on our Websites.

iLikeBus may take the personal information we receive from your responding to our customer surveys and combine (or aggregate) it with the responses of other customers we may have, to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). iLikeBus then uses the aggregated information to improve the quality of its services to you, and to develop new services and products. This aggregated non-personally identifying information may be shared with third parties.

We also reserve the right to disclose your personal information for any reason if, in our sole discretion, we believe that it is reasonable to do so, including credit agencies, collection agencies, merchant database agencies, law enforcement, litigation or to satisfy laws, such as the Electronic Communications Privacy Act, the Child Online Act, regulations, or governmental or legal requests for such information. We may also disclose personal information that is necessary to identify, contact, or bring legal action against someone who may be violating our contracts, policies and procedures. Finally, we may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

5.Publicly Displayed Information is Public

If you use a bulletin board or chat room on our Websites you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. iLikeBus is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously nonpublic, available by enabling certain user features, iLikeBus will collect that information from your interaction and the information will become publicly available.

6.Privacy of Children

Protecting children’s privacy is especially important to us. We do not knowingly collect personal information from children under 13 for marketing purposes, but because some information is collected automatically, it can appear to be the personal information of the purchasers or users of the product and/or Services, and will be treated as such by this privacy policy. If a child under 13 submits personal information to iLikeBus and we learn that that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. Therefore, we restrict our Websites and Services to persons 18 years or older.

7.How iLikeBus Protects Your Personal Information?

iLikeBus takes precautions—including administrative, technical, and physical measures—to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

Our Websites use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required and to make online purchases you must use an SSL-enabled browser in order to protect the confidentiality of your personal and credit card information while it’s transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

Although iLikeBus takes reasonable steps to safeguard and to prevent unauthorized access to your private information, it cannot be responsible for the acts of those who gain unauthorized access, and iLikeBus makes no warranty, express, implied or otherwise, that we will prevent unauthorized access to your private information.

8.Opt-out

We offer you choices regarding the collection, use, and sharing of your personal information. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the promotional email you receive or by contacting us.

Despite your indicated email preferences, we may send you administrative emails regarding the Services, including, for example, purchase confirmation, account creation confirmation, and notices of updates to our Privacy Policy or Terms of Use.

If you register an account on our Websites, you may change any of your account information by editing it in your account page. You may request deletion of your account information by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request, only after we have fulfilled such requirements). When we delete account information, it will be deleted from the active database, but may remain in our archives.

9.Other websites

Our Websites may have links to the sites of other companies. We are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

This Privacy Policy covers only the Services provided by iLikeBus and its corporate affiliates and does not cover any other website. While we make every effort to protect your information on our Websites, we do not control the policies of third-party sites that we may link to. As such, we have no control over third-party sites' privacy policies or use of any personal information you or others may share with them. Please do not assume that this Privacy Policy covers those other sites.

10.How can you contact us?

If you have comments or questions about this Privacy Policy, please email us at help@ilikebus.com or call us at 917-398-0398. Please reference this Privacy Policy in those communications.

11.Legal effect and changes to the policy

As indicated, this Privacy Policy is not a contract nor does it otherwise create any legal rights or obligations. Rather, this Privacy Policy merely reflects guidelines setting forth iLikeBus’s intended business practices. iLikeBus, in its discretion, may amend, interpret, modify, or withdraw any portion of this Privacy Policy and related business practices at any time by posting updated text on this site, and your continued access to or use of our Websites and/or Services constitutes your consent to those changes. This Privacy Policy is effective as of May 11, 2017.